[Soft or firm, and doesn't flatten] Our Talalay latex pillow do not get flat that almost buoyant! Even you use one year on these are just as comfortable and springy as the first night, unlike cotton or down pillows which would already be clumpy, squashed
[PACKING] It has an inside pillowcase and then a zippered outer pillowcase, The outer pillowcase is thick and soft, The package came with one pillow wrapped nice and tight. Open the package and viola they get bigger.
[ABOUT SMELL] Natural latex does have a slight aroma, which is natural for this material, and dissipates over time. IF YOU ARE UNACCEPTABLE, PLEASE VENTILABLE IT FOR 3-5 DAYS.
[NOTE] If you feel uncomfortable during using our latex pillow, want to return. please contact our customer services in time, and proceed with the return and exchange under the guidance of the customer services.
[NOTE] THE PACKAGE BOX YOU RECEIVE WILL BE WRAPPED WITH TAPE AT THE SEAL, WHICH IS NOT USED PRODUCTS, BUT ADDED FOR BETTER FIXING AND ENSURING THE INTEGRITY OF THE PRODUCTS INSIDE.
[TIPS BEFORE USE] THIS PRODUCT IS VACUUM-PACKED, The volume has been compressed before unpacking. After unpacking, First put the pillow flat, And then unzip the outer pillowcase to take out the pillow core. KEEP BEATING THE PILLOW CORE WITH BOTH HANDS FOR 2-3 MINUTES, AND THE PILLOW CORE WILL BE RESTORED TO ITS ORIGINAL SIZE.